By accessing and purchasing through www.riotveil.com, you agree to the following terms and conditions. Please read them carefully before using our website or placing an order.

1. General Information

Riot Veil is an independent fashion label based in Indonesia. These Terms govern all use of our website, products, and services.

2. Eligibility to Purchase.

By placing an order, you confirm that you are at least 18 years old, or have parental permission. All information provided is accurate and complete.

3. Product Information & Pricing. Riot Veil strives to present accurate product descriptions, sizing, and images. Minor variations in color or texture may occur due to lighting and screen settings. Prices, availability, and specifications may change without prior notice. The price displayed at checkout is final once your order is placed.

4. Orders & Payments

Your order is considered confirmed only after Riot Veil receives full payment. Riot Veil reserves the right to refuse or cancel orders due to stock limitations, payment issues, or suspicious activity. If your payment is deducted but no order appears, contact us immediately.

5. Shipping & Delivery

Orders are shipped via third-party courier services. Delivery times are estimated and not guaranteed. Riot Veil is not responsible for delays, loss, or damage caused by the courier. Once the package is handed over to the courier, responsibility transfers to the customer.

6. Returns & Exchanges

Riot Veil does not accept returns or exchanges unless the item is defective. Claims for defects must be reported within 48 hours of receiving the product. Items must be unworn, unwashed, and in original condition with complete packaging.

7. Intellectual Property

All designs, artwork, images, logos, text, and content on this website are the exclusive property of Riot Veil. Unauthorized reproduction, modification, or commercial use is strictly prohibited.

8. Prohibited Use. By using our website, you agree not to:

Attempt to hack, disrupt, or damage the system. Engage in fraudulent orders or transactions. Use Riot Veil content for unauthorized commercial purposes.

9. Privacy Policy

By purchasing from Riot Veil, you consent to the collection and use of your information as described in our Privacy Policy.

10. Limitation of Liability. Riot Veil is not liable for: Indirect, incidental, or consequential damages. Losses caused by third-party courier services. Unauthorized use of your payment information or account. Purchases are made at the customer’s own risk.

11. Governing Law These Terms are governed by the laws of Indonesia. Disputes will be handled under Indonesian legal jurisdiction.

12. Contact Us

For inquiries or support:
Email: info@riotveil.com
WhatsApp: +62 87777-919696